The City of Martensville continues to work with its stakeholders in the region in keeping with information being provided by the Province and the Saskatchewan Health Authority to implement safety measures to limit the spread of COVID-19 (Coronavirus).

The health, safety and well-being of our employees and the public is our top priority.  The City is committed to ensuring as much as possible that core programs and services are not impacted by the COVID-19 virus.

Through the City’s Emergency Measures Organization, regular communication is occurring with the Province of Saskatchewan and the Saskatchewan Health Authority.

We will continue to update this web page as information becomes available.

In this Section

 

Frequently Asked Questions

  • Where can I get the most up-to-date health information?

Please visit www.saskatchewan.ca/coronavirus.‚Äč

  • Should I be concerned about COVID-19?

You can learn more about the current risk level for COVID-19 in Saskatchewan by visiting www.saskatchewan.ca/coronavirus.

We want to assure you we are continuing to closely monitor this evolving situation. The City’s Emergency Management Organization is in close communication with the Saskatchewan Health Authority, including the Saskatchewan Medical Health Office and Government of Canada to help us respond appropriately.  We are also in close contact with our key stakeholders to coordinate overall planning for Martensville.

What City facilities are impacted by COVID-19, for transactions, bookings, etc?

At this time, all City facilities are closed to the public, including reception.  Staff are available to work with the public via phone or email.  Questions or inquiries can be directed to City Hall via phone (306-931-2166) or email during this time.:

  • Martensville Athletic Pavilion
  • City Hall
  • Northridge Centre
  • Heritage Centre
  • Sports Centre
  • Wheatland Regional Library (located in the Civic Centre)

Are there any changes or interruptions to critical municipal services such as water, or protective services?

  • City Hall and the MAP Reception areas are closed to the public effective immediately.  Residents and Customers are requested to carry out transactions electronically such as online banking, preauthorized payments or TIPPS.  Cheques may also be dropped off in the drop slot at City Hall. 
     
  • After Hour Water and Sewer emergencies should still be directed through the Emergency line at City Hall, (306) 931-2166, ext.1. 
     
  • Protective Services- There are no changes in duty or status to Protective Services such as the RCMP, Martensville Fire Department, and Ambulance Service.
     
  • Water and sewer- These services remain unimpacted and unchanged, including water quality testing. Meter reading will continue to take place; however staff will not be doing reads of meters located inside of homes or occupied buildings.  In these cases, estimates will be taken or reads can be provided into City Hall.    In respect to water and sewer emergencies, city staff will not be able to enter resident homes at this time and private contractors should be considered.  The City of Martensville will no longer charging interest on water and sewer accounts indefinitely to assist residents impacted by COVID -19 impacts.
     
  • Garbage and recycling- Services remain in place and on schedule with no anticipated service delays at this time.
     
  • Road maintenance- will continue as required, including snow removal, and is not expected to change at this time.
  • Where can I find updates on City programs and services?

This webpage is your best source for information specific to City programs and services. We will also be updating our social media feeds (Facebook and Twitter), or you can call us at 306-931-2166.  

What is the City of Martensville doing regarding COVID-19?

The City is closely monitoring the situation. The City’s Emergency Measures Organization is in close communication with the Saskatchewan Health Authority, including the Saskatchewan Medical Health Office and Government of Canada to help us respond appropriately.  We are also in close contact with our key stakeholders to coordinate overall planning for Martensville.

Has the City opened an Emergency Operations Centre to address COVID-19?

At this time, our Emergency Measures Organization is our communication link to the Province of Saskatchewan and the Saskatchewan Health Authority on all issues related to the public health and safety of our residents and our community. We are addressing issues and managing our response to COVID-19 based on this communication. Should additional measures be required to deal with COVID-19, such as opening our own Emergency Operations Centre, we can assure you, that will happen.

Can I, or should I still register spring and summer program?  

At this time, it is unknown how COVID-19 will impact programs schedules and facilities but residents are encouraged to register if they wish. Residents are encouraged to register for programs online through Martensville.ca or to register by phone. Should programs be postponed or cancelled, the appropriate measures will be taken to refund program fees.

Is City Hall closed?

Yes is closed to the public. City Hall is open for calls and inquiries, however, residents are encouraged to use online payment services as much as possible. Find out more about online services offered on the home page at Martensville.ca  Questions or inquiries can be directed to City Hall via phone (306-931-2166) or email during this time.

What are employees being told to do in light of the health and safety concerns?

Employees are being reminded of the prevention measures, including safe distancing, self-isolating upon return to Canada, and everyday preventive measures such as hand washing as per recommendations being made by the Province of Saskatchewan and the Saskatchewan Health Authority.

Will Council Meetings still take place at City Hall?

Meetings regularly held at City Hall will proceed, however, should the situation change, that could change as well. The health, safety and well-being of the public and our employees is our top priority.

Can I still pay my utility bills in person?

Not at this time, however, we encourage citizens to make use of our online services at www.martensville.ca

How long do you expect this situation to be occurring?

We don’t have any predictions or expectations as to what the future holds. We are all learning about this situation together and making the best decisions possible in the best interests of our community. We will communicate any and all updates to you as they become available.

What are you doing to keep the facilities that are open clean and safe?

We have enhanced our industry standard cleaning protocols in order to protect staff and the public. 

What precautions can I take to protect from COVID-19?

You are reminded to exercise precautions to protect against the spread of illness:

  • Everyone should practice good handwashing hygiene and wash your hands for at least 20 seconds and dry them thoroughly – if you are unable to wash your hands, use an alcohol-based hand cleanser.
  • Cover your mouth and nose with a tissue when coughing or sneezing, or cough or sneeze into your sleeve – throw used tissues in the garbage and immediately wash your hands, or use an alcohol-based hand cleanser.
  • Avoid touching your eyes, nose, and mouth.
  • Avoid close contact (within 2 meters) with anyone showing symptoms of a respiratory illness, such as coughing or sneezing.
  • Since respiratory viruses, such as the one that causes COVID-19, are spread through contact, change how you greet other people. Instead of a handshake, a kiss or a hug, a friendly wave or elbow bump is less likely to expose you to respiratory viruses.
  • Clean and disinfect frequently touched objects and surfaces, such as toys and door handles.
  • If you are unwell, stay at home.

How do I properly wash my hands?

Please visit: Canada.ca - Coronavirus disease (COVID-19): Reduce the spread of COVID-19 – Wash your hands

Additional Information and Health Resources

Additional Resources

 

Contact us

Have a question