The City of Martensville continues to work with its stakeholders in the region in keeping with information being provided by the Province and the Saskatchewan Health Authority to implement safety measures to limit the spread of COVID-19 (Coronavirus).

The health, safety and well-being of our employees and the public is our top priority.  The City is committed to ensuring as much as possible that core programs and services are not impacted by the COVID-19 virus.

Through the City’s Emergency Measures Organization, regular communication is occurring with the Province of Saskatchewan and the Saskatchewan Health Authority.

We will continue to update this web page as information becomes available.

In this Section

 

Frequently Asked Questions

  • Where can I get the most up-to-date health information?

Please visit www.saskatchewan.ca/coronavirus.‚Äč

  • Should I be concerned about COVID-19?

You can learn more about the current risk level for COVID-19 in Saskatchewan by visiting www.saskatchewan.ca/coronavirus.

We want to assure you we are continuing to closely monitor this evolving situation. The City’s Emergency Management Organization is in close communication with the Saskatchewan Health Authority, including the Saskatchewan Medical Health Office and Government of Canada to help us respond appropriately.  We are also in close contact with our key stakeholders to coordinate overall planning for Martensville.

What City facilities are impacted by COVID-19, for transactions, bookings, etc?

Openings are being evaluated with the Re-Open Saskatchewan Plan or new developments provincially around the pandemic.  The following is a 're-opening' and operating status of various City Facilities.  This will be updated accordingly.  Please expect changes at the respective facility to ensure safe distancing and infection control.  We encourage the public to contact us if they have questions about availability.  Staff are always available to work with the public via phone or email.  Questions or inquiries can be directed to City Hall via phone (306-931-2166) or email during this time.:

  • City Hall- Open
  • Martensville Athletic Pavilion- Open with occupancy limits
  • Martensville Aquatic Centre- Closed for the Season
  • Northridge Centre-Open for rentals, Provincial guidelines must be followed by users.
  • Heritage Centre-Open for rentals, Provincial guidelines must be followed by users.
  • Sports Centre-Open
  • Wheatland Regional Library (located in the Civic Centre)- Open

Are there any changes or interruptions to critical municipal services such as water, or protective services?

  • City Hall has reopened with guidelines, The Martensville Athletic Pavilion opened July 20th.  Residents and Customers are still advised to carry out transactions electronically such as online banking, preauthorized payments or TIPPS.  Cheques may also be dropped off in the drop slot at City Hall. 
     
  • After Hour Water and Sewer emergencies should still be directed through the Emergency line at City Hall, (306) 931-2166, ext.1. 
     
  • Protective Services- There are no changes in duty or status to Protective Services such as the RCMP, Martensville Fire Department, and Ambulance Service.
     
  • Water and sewer- These services remain unimpacted and unchanged, including water quality testing. In respect to water and sewer emergencies, city staff will not be able to enter resident homes at this time and private contractors should be considered.  The City of Martensville will no longer be charging interest on water and sewer accounts until November 1st  to assist residents impacted by COVID -19 impacts.
     
  • Water Meter Read/Estimate Schedule-  Normally the Read/Estimate Schedule that takes place from October-April would be completed and the entire City would have water meter reads completed by City of Martensville Meter Readers.  However due to the COVID-19 crisis, the Water Meter Read/Estimate schedule will extend into May and the foreseeable future.  See more about this program and the schedule.
     
  • Garbage and recycling- Services remain in place and on schedule with no anticipated service delays at this time.
     
  • Road maintenance- will continue as required, including snow removal, and is not expected to change at this time.
  • Where can I find updates on City programs and services?

This webpage is your best source for information specific to City programs and services. We will also be updating our social media feeds (Facebook and Twitter), or you can call us at 306-931-2166.  

What businesses and services remain open and available through the pandemic and state of emergency?

Many businesses have had to adapt in response to social-distancing measures and/or orders under the state of emergency.   We hope the public can continue to support their local businesses and shops but do so safely and within the parameters set out under the orders of the Province.  Since each business is impacted differently, the public is encouraged to contact or check with the business on any potential changes in respect to hours of operation and how services goods and services are being provided.  Business Openings are dictated through the 'Re-Open Saskatchewan Plan', customers should contact businesses directly regarding protective measures, operations, and availability.

What is the City of Martensville doing regarding COVID-19?

The City is closely monitoring the situation. The City’s Emergency Measures Organization is in close communication with the Saskatchewan Health Authority, including the Saskatchewan Medical Health Office and Government of Canada to help us respond appropriately.  We are also in close contact with our key stakeholders to coordinate overall planning for Martensville.

Has the City opened an Emergency Operations Centre to address COVID-19?

At this time, our Emergency Measures Organization is our communication link to the Province of Saskatchewan and the Saskatchewan Health Authority on all issues related to the public health and safety of our residents and our community. We are addressing issues and managing our response to COVID-19 based on this communication. Should additional measures be required to deal with COVID-19, such as opening our own Emergency Operations Centre, we can assure you, that will happen.

Can I, or should I still register for recreation programs?  

You can.  However, it is unknown how COVID-19 will impact program schedules, enrollment numbers, and facilities.  Residents are encouraged to register for programs online through Martensville.ca or to register by phone. Should programs be postponed or cancelled, the appropriate measures will be taken to refund program fees.  Contact our Recreation Programs for information. 

Can I use Playgrounds and Sports Fields within the City?

Playgrounds opened June 12th .  The Spray Park opened on June 22nd. Sports Fields have reopened on July 1st but user groups should be aware of any guidelines around contact or distancing for their respective activity.    Continue to watch for facilities or areas that may have signage and/or be taped or quartered off with tape or barricades.  We ask that the public please remain out of these areas. 

Trails and passive park spaces remain open for use but we continue to urge residents to incorporate safe practices.

Is City Hall closed?

City Hall is Open.  However, the public is still encouraged to carry out business remotely or online if possible.  See the PSA regarding City Hall Re-opening.

What are employees being told to do in light of the health and safety concerns?

Employees are being reminded of the prevention measures, including safe distancing, self-isolating upon return to Canada, and everyday preventive measures such as hand washing or use of masks when social distancing is not possible.  We are following all recommendations being made by the Province of Saskatchewan and the Saskatchewan Health Authority.

Will Council Meetings still take place at City Hall?

Meetings regularly held at City Hall are being held via an online platform. The health, safety, and well-being of the public and our employees is our top priority.  Meetings will begin using electronic video/conferencing capabilities, with Council or Administration connecting remotely.  The meetings do remain open to the public.  Those wishing to attend,  are encouraged to contact the City Clerk for information on being present at the meeting where information will be provided on connecting remotely.  Evaluation of resuming in-person meetings will be based on restrictions being eased and the ability to distance accordingly.

Can I still pay my utility bills in person?

City Hall will be available for payments. However, we encourage citizens to make use of our online services at www.martensville.ca

How long do you expect this situation to be occurring?

We don’t have any predictions or expectations as to what the future holds. We are all learning about this situation together and making the best decisions possible in the best interests of our community. We will communicate any and all updates to you as they become available.

What are you doing to keep the facilities that are open clean and safe?

We have enhanced our industry-standard cleaning protocols in order to protect staff and the public. 

What precautions can I take to protect from COVID-19?

You are reminded to exercise precautions to protect against the spread of illness:

  • Everyone should practice good handwashing hygiene and wash your hands for at least 20 seconds and dry them thoroughly – if you are unable to wash your hands, use an alcohol-based hand cleanser.
  • Cover your mouth and nose with a tissue when coughing or sneezing, or cough or sneeze into your sleeve – throw used tissues in the garbage and immediately wash your hands, or use an alcohol-based hand cleanser.
  • Avoid touching your eyes, nose, and mouth.
  • Avoid close contact (within 2 meters) with anyone showing symptoms of a respiratory illness, such as coughing or sneezing.
  • Since respiratory viruses, such as the one that causes COVID-19, are spread through contact, change how you greet other people. Instead of a handshake, a kiss or a hug, a friendly wave or elbow bump is less likely to expose you to respiratory viruses.
  • Clean and disinfect frequently touched objects and surfaces, such as toys and door handles.
  • If you are unwell, stay at home.

How do I properly wash my hands?

Please visit: Canada.ca - Coronavirus disease (COVID-19): Reduce the spread of COVID-19 – Wash your hands

Additional Information and Health Resources

Additional Resources

 

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