• 15 Oct 2017
    News Release Regarding Flood at City Hall

    Water Pipe Burst Closes City Hall

    City Implementing Contingency Service Plan

    A burst in a water pipe in the main mechanical room at City Hall last night has caused major flooding to the entire building. City Administration are now working to implement a contingency service plan so they can continue to operate efficiently, and so that residents will not be overly impacted.

    Shortly after 8:00 pm last night, the City’s security alarm system notified management of an issue occurring at the building. As soon as possible, a team of managers attended to City Hall to find water throughout the main floor of the building. Steps were taken to mitigate the source of the problem - water was immediately shut off, power to the building was cut, the door was opened to release some of the water, and steps were taken to ensure the environment would be safe throughout the night.

    Managers gathered at City Hall early this morning to assess the damage. “At this point we aren’t sure what caused the water pipe to break, but it appears that water on the main floor reached significant levels,” says Dillon Shewchuk, Community and Economic Development Manager. “We are working with our mechanical contractors and insurance provider to determine why the break occurred.”

    This morning staff were formally notified of the incident by phone, Email and text, and at about 10:00 a.m. management utilized the City’s emergency notification system, NotifyNow, to alert residents of the flood and that some City services may be interrupted.

    “Based on an initial assessment, we are quite certain day-to-day business at City Hall will be impacted but we don’t know the full extent, how residents will be affected,” says Shewchuk. “We will be able to make a more accurate assessment once we know the extent of damage to computer systems and physical files. Our goal right now is to assess the damage and get our systems back up and running as soon as possible.”

    The City has already secured a location from which to operate. A team is now working to set up temporary office space including furniture, telephone, computer and transactions services at the former Shop Easy grocery store on Centennial Drive. Staff will be re-located here, while some managers will work from other City facilities. Monday morning staff will begin working to physically assess paper files for damage.

    A disaster management company is already on site at City Hall and clean-up has begun. Temporary storage containers will be set up outside City Hall to hold materials during the clean up phase. Tuesday’s City Council meeting has been cancelled.

    In addition to checking the City’s website at Martensville.ca, residents are being asked to follow the City’s social media pages (Facebook and Twitter) where regular updates will be posted. Media advisories will be issued as required.

    Telephone Hotline for Residents: Staff at the Martensville Athletic Pavilion (MAP) are available to answer questions by phone at (306) 683-5576 during regular hours: Monday to Friday, 7:00 a.m. to 10:00 p.m., and 8:00 a.m. to 9:00 p.m. on weekends.



    For more information, contact:

    Dillon Shewchuk
    Community & Economic Development Manager
    (306) 292-7889




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